Being accessible and having polite and tender nature
The Prophet (sal Allahu alaihi wa sallam) said, “Shall I not tell you whom the (Hell) Fire is forbidden to touch? It is forbidden to touch a man who is always accessible, having polite and tender nature.”
The Hadith throws light on a kind bearing which is rooted in Faith and saves man from Hell-fire.
The second lesson is that prior to discussing something important with somebody we should make him attentive and receptive, so that he may take interest and put faith in what we tell him.
And Allah knows best!